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Project Management Professional (PMP)

Question 1

Project Management Professional (PMP). The team’s velocity is inconsistent, leading the product owner to believe the team is creating too many points in their user stories. What should the scrum master do first?

  • Remind the product owner that their role is to determine what the team should work on during the iteration.
  • Raise this concern with the team and review the performance of the past three sprints.
  • Invite the product owner to planning poker meetings and get their approval after each story is sized.
  • Meet with the product owner for planning and to resize the stories in the backlog.

Question 2

A project team needs to create artifacts for an upcoming steering committee. What should the project manager do first?

  • Lead the project team in finding the best templates.
  • Use templates from an existing project.
  • Surveying peers to understand what templates they have used.
  • Ask the project management office (PMO) for guidance.

Question 3

A team member increased the estimated completion time for their activities on the critical path. This action, however, has caused friction among the team members. The project manager reviewed the key performance indicators (KPIs) that show the issue. What should the project manager do first? Project Management Professional (PMP)

  • Conduct a root cause analysis (RCA) and plan the correct actions to ensure completion of the tasks on time.
  • Allocate another resource to help the team member to complete the tasks and meet the estimated activity time.
  • Apply crashing to the strategic tasks to recover any time that was lost to bring the project on track.
  • Train the team member in the methodology to get the sufficient knowledge to meet the estimated activity time.

Question 4

A drone manufacturing company is designing its first drone. The new project architect has called the project manager to review the project scope. The architect wants to reshuffle the scope and schedule to test the drone functionality first. The project team disagrees because the scope has already been approved and any change might affect the timelines set by the CEO. What should the project manager recommend? Project Management Professional (PMP)

  • Review the timelines with the architect and invite the CEO to the meeting to make sure all the stakeholders are involved.
  • Agree to review the architect’s new proposal to assess the impact on the timelines set by the CEO.
  • Reject the review as the completed project timeline is set by the company’s CEO and has already been approved.
  • Register an issue in the log regarding the timeline delay to the CEO’s approved plans before agreeing to change the project scope.

Question 5

An iterative project has a part-time product owner. During a deliverable review session, a stakeholder complains that a critical feature has not been addressed yet by the team. What should the project manager do first?

  • Update the risk register and risk management plan.
  • Request a dedicated product owner.
  • Add the feature to the upcoming refinement meeting.
  • Add the feature to the backlog.

Question 6

The scope of a construction project that is being planned by a multinational company requires that services are procured via contract from an external provider. When considering communication channels, what should the project manager do to help maximize delivery success with this provider?

  • Establish a common language of terms with which to communicate with the provider.
  • Assign a project team member to document exchanged communication for future reference.
  • Ensure that all project stakeholders participate in the scope definition meetings.
  • Assign the project sponsor as the point of contact for all provider communication.

Question 7

A compliance manager announces a new policy issued by the government that may impact project development. How should the project manager respond?

  • Continue with project execution as per the previously approved project plan.
  • Maximize delivery by including this policy in the process.
  • Address any blockers to the project due to this policy and resolve them.
  • Analyze the circumstances that brought about this new policy.

Question 8

A project is nearing completion when a critical resource can no longer work on the project. A temporary replacement is brought in from an external company to take over the role; however, complaints are soon received from other team members about this person’s unprofessional conduct and behavior. What should the project manager do first?

  • Ask the contracting agency to replace the temporary team member.
  • Discuss the team charter with the new team member to align them with the agreed-upon conduct within the team.
  • Report the new team member to human resources (HR) for disciplinary actions.
  • Hold one-on-one meetings with the new team member and the rest of the team members to align the team charter.

Question 9

A team member is not getting along with one of the project sponsors. The sponsor has requested to move the team member to another project. What should the project manager do next to resolve the situation?

  • Hold a meeting with the team and explain the ground rules for the project.
  • Identify the reasoning behind the behavior of the sponsor and team member.
  • Review the resolution of a similar past situation and apply the same strategy for the team.
  • Meet with the team member and identify areas of improvement to satisfy the sponsor.

Question 10

A transformation project that is composed of agile streams has come to an end. How should the project manager collect the experience gained during this project?

  • Conduct a session with the members of the project steering committee.
  • Ask for feedback during the next standup meeting. Project Management Professional (PMP)
  • Create a document with the information from the last sprint retrospective.
  • Organize a lessons learned session with the team.

Question 11

A project has obtained all of the necessary legal requirements and policies from the local government. During the execution phase, the product owner is informed that a new law impacting the project deliverables will be published within two weeks. What should the project lead do? Project Management Professional (PMP)

  • Develop a change request for more resources and update the project budget and schedule.
  • Work with the team to develop an alternative solution with no additional effect on the project’s budget.
  • Review the product backlog items to evaluate the impact on scope and prioritize accordingly.
  • Ask the internal legal department to evaluate if the regulatory law could be managed internally.

Question 12

A project manager is leading a software development project. At the start of the project, the project team decides that iterations are the best way to run the project and deliver value to the customer more quickly. Which three actions should the project manager take? (Choose 3)

  • Plan a minimum viable product (MVP) to get early feedback from the customer.
  • Develop the application as requested by the customer, based on the approved project requirements.
  • Develop the project management plan based on the requirements requested by the customer.
  • Facilitate a focus group to assess the functionality before development.
  • Use an agile approach to deliver the product based on sprints.

Question 13

A project manager is working on a project that is using a hybrid approach. One key input for the deliverable will be from the outcome of another project that is using an agile approach. What should the project manager do next?

  • Request that the other project manager develop a work breakdown structure (WBS).
  • Ask the other project manager to change the delivery methodology.
  • Participate in the other project’s daily coordination meetings.
  • Align with the other project manager’s high-level project time lines.

Question 14

A project manager is working on an ongoing construction project. The designer notifies the project manager about materials that were not included in the budget due to a technical mistake. What should the project manager have done to avoid this situation?

  • Used past projects as a reference during budget estimations.
  • Updated the budget before moving to another stage of the project.
  • Asked the project sponsor to review the budget.
  • Added enough budget to cover all uncertainties.

Question 15

During a daily meeting of a challenging project, two team members started to argue on the preferred solution based on their assumptions. The situation prevented the progress to the next phase of development, which could impact the finish date of the project. What should the project manager do next?

  • Ask the human resources (HR) department to replace the team members.
  • Divide the team into small groups to avoid future arguments and delays.
  • Make a decision based upon the project manager’s knowledge and expertise.
  • Meet with the team members to discuss the priority of the project schedule.

Question 16

In an industrial plant, the owner has decided to add more capacity to the plant by installing a new machine and updating the software used in production. This capacity enlargement will occur while the plant is still functioning and producing. The software update will be accomplished using an agile approach to minimize risk. The machine procurement, installation, and integration will be accomplished using predictive approaches. What types of communications will the project manager have to design into the schedule management plan to ensure the project will be on schedule? Project Management Professional (PMP)

  • Biweekly conference calls with the relevant stakeholders
  • Weekly collocated meetings with the relevant stakeholders
  • Weekly one-on-one meetings with each of the relevant stakeholders
  • Biweekly written status reports from the relevant stakeholders

Question 17

A project manager of an infrastructure development project receives multiple issues from the customer validation team close to the product launch date. What should the project manager do to manage such a situation for upcoming phases?

  • Revise the project schedule to accommodate fixing discovered issues.
  • Review the customer validation team’s test plan early in the life cycle.
  • Ask the project team to increase unit testing of the deliverables.
  • Ensure customer validation occurs more frequently during the life cycle of the project.

Question 18

A project lead was asked to support the team by subdividing the project tasks as necessary to help define the minimum viable product (MVP). Which two steps should the project lead take to define the MVP? (Choose 2) Project Management Professional (PMP)

  • Develop a project management plan, including subtasks, to meet the requirements.
  • Conduct an information gathering session to determine the project value.
  • Refer to the stakeholder register to determine who should be consulted.
  • Hold a team meeting to generate a work breakdown structure (WBS).
  • Create a responsible, accountable, consulted, informed (RACI) chart.

Question 19

A project manager is creating the quality management plan for deliverables with very precise requirements. The project manager is uncertain about how to create quality standards so the suppliers can show conformity when delivering the product.

Which two actions should the project manager take first? (Choose 2)

  • Reference the quality management plans from old projects to determine if they apply to these deliverables.
  • Add a conformity team member to inspect each deliverable upon receipt from the supplier.
  • Evaluate industry standards of similar products to determine which apply to this project.
  • Ask the suppliers to create a statement of conformity when the product is delivered.
  • Review the conformity management plan to ensure the requirements are clearly defined.

Question 20

During a project’s execution phase, the team faced a setback in one of the deliveries and was asked to come up with a new plan. All team members joined a meeting to address the issue and, after a while, the project manager observed that two members of the team were just agreeing with anything that was proposed even though they were opposed to the outcome.

What conflict resolution style were the team members adopting?

  • Avoidant style
  • Accommodative style
  • Collaborative style
  • Combative style

Question 21

A project manager was notified about a new regulatory requirement that could impact the project schedule. What should the project manager do first?

  • Assess the impact of implementing the potential regulatory requirement on the project.
  • Update the schedule and project risk register according to the regulatory requirement.
  • Consult the project management plan for guidance on addressing the regulatory requirement.
  • Increase the amount of slack in the critical path to reduce the impact of the regulatory requirement.

Question 22

A project manager was assigned to lead a global project with a virtual team that is globally dispersed. The project manager has difficulties communicating with the team members and there seems to be frequent misunderstandings and conflicts.

What should the project manager do?

  • Listen to team members actively and change the communication practices accordingly.
  • Organize effective communication training for team members.
  • Model servant leadership by adapting to team requirements.
  • Ask the team members to refamiliarize themselves with the communications management plan.

Question 23

During planning, a virtual project team agreed to the project reporting structure and established a meeting cadence that fits multiple time zones. One month into execution, the project manager notices that certain members are disengaged during project meetings.

What should the project manager do to resolve this issue?

  • Set up follow-up sessions on all action items for team members.
  • Work with the team to review the effectiveness of the agreed project practices.
  • Review the project reporting structure to clarify the project objectives.
  • Distribute the meeting agenda and objectives the day before the project meetings.

Question 24

A virtual project team has members located on four continents. The project director is concerned about the declining motivational levels of team members and feelings of noninclusion by other team members. The project director has tasked the project manager with finding a solution.

Project Management Professional (PMP). What should the project manager do?

  • Develop a plan for individual team members’ growth and organize more team-building events.
  • Recommend that the project director appoint project managers for each continent.
  • Take differences in time zones into consideration when scheduling team meetings.
  • Set up ground rules for team engagement, taking into consideration different cultures.

Question 25

A project manager was appointed to lead an already approved project. While reviewing the benefits management plan, the project manager finds out that the information about the forecasted value of the project may not be accurate.

What should the project manager do?

  • Proceed with execution of the project whether the information about the forecasted value is right or not because the project is already approved.
  • Ask the organization to cancel the project because the project manager is unable to confirm that the project will deliver the forecasted value.
  • Develop scope alternatives to achieve the forecasted project value in the event that project benefits information is inaccurate.
  • Meet with the project sponsor and key stakeholders to confirm that the information about the forecasted project value is accurate. Project Management Professional (PMP)

Question 26

A project manager is approached by two new product owners who were instructed by their managers to join a new agile team. Both product owners were told they could start working with the new agile team immediately.

What should the project manager do to advise both product owners? Project Management Professional (PMP)

  • Reiterate that having one product owner will improve clarity and accountability.
  • Present the product owners’ product backlogs and prioritize the team’s assigned requirements.
  • Modify the communications management plan to integrate the new product owners into the teams effectively.
  • Confirm that two product owners are necessary and that both will report to an overarching chief product owner.

Question 27

A project is starting with a team that is located all over the world. None of the team members have worked together before. The project goal is ambitious with an aggressive timeline.

What should the project manager do?

  • Facilitate a virtual session with the team to start planning as soon as possible.
  • Schedule quarterly in-person meetings to enhance the team’s relationships.
  • Ask for financial support to set up a physical meeting for the team.
  • Create a virtual room for the team to facilitate their collaboration.

Question 28

A project lead was recently elected to complete the execution of a legacy project for a water filtration plant due to the project director’s reassignment. The project lead has been on five similar projects recently. The client has challenged the completion status due to a lack of construction evidence. The client has also indicated their intention to apply performance-associated penalties that are detailed in the contract.

What should the project lead do?

  • Inform the project director of the change and complete the project so as to not incur any penalties.
  • Request for the recall of the project director to investigate the situation and negotiate potential penalties.
  • Accept the client’s observations and pay the penalties as per the project contract details.
  • Investigate the client’s project reports and proceed to negotiate the levying of any penalties. Project Management Professional (PMP)

Question 28

During a review meeting, a team member informs the project manager about a recent regulation that requires a dual-verification process in the software. The project manager submits a version of the software that the project team created. However, the product sponsor strongly insists that there should be no updates to the software.

What should the project manager do?

  • Inform the team that the sponsor decided to reject any changes and release the software as is.
  • Collect the requirements of the regulation and follow the change control process. ✅
  • Release the software as is and start a new project to deliver the new requirements.
  • Include the new requirement in the next iteration without informing the sponsor.

Question 29

In an ongoing project, there is an argument between two subject matter experts (SMEs) on what the correct approach to design should be. The project manager suggests that the two SMEs meet and come to a consensus.

Which conflict resolution approach did the project manager use?

  • Force
  • Compromise
  • Synergy
  • Collaborate ✅

Question 30

During a meeting with the customer, it was observed that the features delivered during the last few iterations were not meeting the planned expectations. What should the project manager do?

  • Utilize the retrospectives to identify issues in the development phase that may cause deliverables to not be accepted.
  • Mentor the team members and ensure they perform peer reviews of their work before implementation.
  • Review the requirements and instruct the team to develop the deliverables according to the documentation.
  • Ensure a continuous feedback environment is leveraged to improve the quality and overall satisfaction. ✅

Question 31

A large and complex project is comprised of multiple regions. The estimate to complete (ETC) work is assumed to be performed at the same cumulative cost performance index (CPI) as that incurred by the project to date. As of now, the earned value (EV) is 145 person/day, the planned value (PV) is 145 person/day, the actual cost (AC) is 170 person/day, and budget at completion (BAC) is 285 person/day.

What is the estimate at completion (EAC)?

  • 315 person/day
  • 310 person/day
  • 334 person/day ✅
  • 285 person/day

Question 32

A company is experiencing a high rate of rejected project deliverables. The project manager is requested to suggest a solution to improve quality. What should the project manager suggest?

  • Break down the project into several iterations and incorporate automatic testing and quality improvement sessions. ✅
  • Request that all team members receive the newest quality standards training and review one another’s work.
  • Request that a quality specialist be assigned to the project to check the final product at the end of the project.
  • Break down the project into several iterations and incorporate a quality check by a quality auditor in each iteration.

Question 33

The project team members have finalized the technical specifications after their discussion with the machine manufacturers. However, it has been identified that the specifications are not aligned with the project management office (PMO). The project team members are confident about their choice of specifications.

What should the project manager do in this situation?

  • Give approval of the technical specifications.
  • Request a decision from the project sponsor.
  • Schedule a meeting with all of the subject matter experts (SMEs) to discuss. ✅
  • Ask the sponsor for additional funding to hire a senior subject matter expert (SME). Project Management Professional (PMP)

Question 34

A project manager of an infrastructure development project receives multiple issues from the customer validation team close to the product launch date. What should the project manager do to manage such a situation for upcoming phases?

  • Revise the project schedule to accommodate fixing discovered issues.
  • Review the customer validation team’s test plan early in the life cycle.
  • Ask the project team to increase unit testing of the deliverables.
  • Ensure customer validation occurs more frequently during the life cycle of the project. ✅

Question 35

An agile project is completing its second sprint and products are being finished. However, two groups with different levels of expertise disagree on the backlog priority.

What should the project manager do first to resolve this dispute?

  • Escalate to the project sponsor to provide a solution to the conflict.
  • Ask the functional managers of both groups to help find a workable solution.
  • Apply a compromising resolution approach, involving both groups.
  • Interpret the source and stage of the conflict and select a resolution approach.

Question 36

During a business review meeting, a key stakeholder raised a concern on the quality of deliverables and has now escalated the concern. What should the project manager do first?

  • Discuss with the stakeholder and share a report on the deliverables.
  • Discuss with the team and check all reports on the deliverables.
  • Schedule a meeting with all team members to clarify and plan next steps.
  • Schedule a meeting with the stakeholder to clarify and plan next steps.

Question 37

The project manager of a globally dispersed team evaluates the organization’s current virtual engagement tools and strategies. A couple of the remote team members are not participating effectively in virtual meetings.

Which action should the project manager take to improve remote engagement?

  • Survey all team members to identify common issues with virtual engagement and address them systematically.
  • Implement a new suite of collaboration tools to provide various communication options for the team.
  • Schedule one-on-one meetings with the team members to understand their specific needs and challenges.
  • Organize an in-person, team-building event to improve team engagement and communication.

Question 38

A project is 20% complete. The client has accepted a project order amendment that involves a major change. Without this major change, the project result will be useless for the client organization.

What should the project manager do?

  • Consult the project sponsor to understand if the change must be processed for project execution.
  • Update the project status from “active” to “on hold” until there is more clarity on the scope of the change.
  • Initiate planning for the project with the modified scope as laid out in the client’s purchase order.
  • Set up a meeting with the client and the project team to identify ways to safeguard the project from the change.

Question 39

A project to develop an enterprise resource system for a university is in the planning phase. The project has internal stakeholders such as operational departments, students, and academic staff, as well as global stakeholders who receive the information from the university on a regular basis. All the stakeholders have very different expectations and needs from the system. Project Management Professional (PMP).

What should the project manager do to ensure effective communication?

  • Arrange an information session for all of the stakeholders about the plans for handling their various communication needs.
  • Plan to implement a united communication platform, where all information about the project will be shared and updated regularly.
  • Define communication target groups and provide information, messages, channels, and the frequency of communication for each group.
  • Ensure all the information about the project implementation is provided to all of the different stakeholders in a unified communication format.

Question 40

A key stakeholder of a project wants to include additional work before completion. What should the project manager do?

  • Request the additional work through governance.
  • Collaborate immediately with the stakeholder to complete the additional work.
  • Meet with the stakeholder and explain that additional work cannot be added.
  • Prioritize the additional work in the backlog.

Question 41

A project manager notices that a team member is upset during a team meeting. The project manager assesses the situation and determines that the team member does not collaborate with some of the other team members.

What should the project manager do?

  • Give some advice to the team member to reduce their stress and anxiety.
  • Reach out to the team member to discuss and address their concerns as soon as possible.
  • Evaluate upcoming project deadlines and reorganize team member assignments.
  • Review team participation in the next retrospective meeting with all team members. Project Management Professional (PMP)

Question 42

The project stakeholders represent diverse organizational functions and have differing opinions about project goals. The project has been approved, but change requests could result if the stakeholders do not align on the functionality needed and the minimum viable product (MVP).

What should the project manager do?

  • Inform the stakeholders that the project goals are in the business case and change requests must be submitted.
  • Host requirements gathering meetings where all of the stakeholders can identify their project goals until agreement is reached.
  • Develop a list of project goals, secure sponsor approval, and then socialize them with the direct and indirect stakeholders.
  • Secure approval from the most influential stakeholders on the project goals and the needed functionality.

Question 43

A project manager has identified the key stakeholders for the project. The project manager wants to use their expertise to help the stakeholders understand and support the project objectives and benefits.

What should the project manager do?

  • Update the stakeholders during project meetings, workshops, and reviews to solicit their input and feedback.
  • Provide the stakeholders with regular updates and reports on the project status, progress, and issues.
  • Provide customized reports to each stakeholder regarding the project progress, upcoming risks, and issues.
  • Educate the stakeholders on the project scope, quality, and risks, and how their expectations will be affected. ✅

Question 44

A company hired a new project lead to incorporate some agile practices. Which three changes should the project lead incorporate in the existing team meetings? (Choose 3) Project Management Professional (PMP).

  • Avoid extended discussions during daily meetings. ✅
  • Add sprints and sprint reviews as necessary.
  • Select a team member to lead the daily meetings.
  • Encourage everyone to participate in the daily meetings. ✅
  • Agree with the team on some ground rules. ✅

Question 45

Negotiations are underway to secure an agreement with a critical supplier for the project. The negotiation situation has become contentious as it is becoming apparent that both parties will not receive everything they want and that a compromise might be necessary to avoid project delays, cost overruns, and damage to reputations.

What should the project manager do to help ensure a successful outcome for the project?

  • Adjust priorities and objectives based on real-time developments during the negotiation process.
  • Begin the negotiation process with predetermined objectives to guide the discussions.
  • Collaborate with stakeholders to complete an analysis of priorities with ranked objectives. ✅
  • Withhold from revealing the priorities and objectives until midway through negotiations. Project Management Professional (PMP)

Question 46

In a fixed-budget project, the team has received a prioritized list of requirements and has nearly completed the first iteration. The CEO has decided to redirect the team to focus on creating a presentation for their upcoming technology summit. The CEO is not flexible about this request.

Which two actions should the project manager take? (Choose 2)

  • Attempt to complete the presentation work alone so that the timeline is not negatively impacted.
  • Determine a new target completion date for the project based on the redirection of the team. ✅
  • Divide the team to continue working on both the presentation and the project work.
  • Request the CEO to assign some of the functional team members to work on the presentation.
  • Ask the team to work overtime to make up the time lost by supporting the technology summit. ✅

Question 47

A project team is working on a critical release and the customer wants this feature to be made available as early as possible. The business owner suggests an enhancement during the product demo.

How should the project manager address this request?

  • Support value-based delivery that is aligned with the project objectives. ✅
  • Follow the project change control process to formalize the change.
  • Estimate the additional funding needed and seek the client’s approval.
  • Determine the additional funding needed and seek the sponsor’s guidance.

Question 48

A project manager is leading a large-scale project to be deployed in another country, for an external company. After working with the project team, the project manager learns there are many stakeholders from the project manager’s organization, the client organization, and the local community.

What should the project manager do after identifying the stakeholders?

  • Prioritize the stakeholders that may have more impact on the development of the project. ✅
  • Prioritize the stakeholders that are more interested in the success of the project.
  • Prioritize stakeholders from the project manager’s own organization.
  • Prioritize stakeholders from the client’s organization and the local community.

Question 49

A project is nearing finalization and just released the final product to the customer. The assigned project manager left the company without notice and without sharing any information or documents for the remaining activities. A new project manager has just been assigned to the project.

What should the new project manager do next?

  • Use the contingency fund to extend the timeline and conduct a detailed review of past deliverables.
  • Document the project manager’s departure and the missing documents in the risk log.
  • Prepare a transition plan to hand over the operations and other closing documentation. ✅
  • Schedule a lessons learned meeting with the project team and close out the project.

Question 50

In a fixed-budget project, the team has received a prioritized list of requirements and has nearly completed the first iteration. The CEO has decided to redirect the team to focus on creating a presentation for their upcoming technology summit. The CEO is not flexible about this request.

Which two actions should the project manager take? (Choose 2)

  • Attempt to complete the presentation work alone so that the timeline is not negatively impacted.
  • Determine a new target completion date for the project based on the redirection of the team. ✅
  • Divide the team to continue working on both the presentation and the project work.
  • Request the CEO to assign some of the functional team members to work on the presentation.
  • Ask the team to work overtime to make up the time lost by supporting the technology summit. ✅

Question 51

A project manager is leading a project that is kicking off next month. The project manager realizes that there are many stakeholders that need updates on different aspects of the project at different frequencies. What should the project manager do first to ensure each stakeholder has the information they need? Project Management Professional (PMP).

  • Determine the most appropriate mechanisms to leverage when communications are necessary.
  • Create a responsible, accountable, consulted, and informed (RACI) chart based on the stakeholders and their communications needs.
  • Engage with each stakeholder to determine their information needs related to the project. ✅
  • Develop a communications management plan that reflects the needs of the stakeholder community.

Question 52

Project Management Professional (PMP). A project manager leads a regulatory initiative with tight, non-negotiable timelines. During a status meeting, a key stakeholder asks if a critical milestone associated with the reporting functionality can be moved up by 4 weeks. What should the project manager do first?

  • Update the master schedule to reflect the reprioritized deliverables.
  • Request additional information and discuss the feasibility options and impacts with the team. ✅
  • Ask the team to work with the product owner to reprioritize the backlog.
  • Gather additional information and ask the team to perform a root cause analysis.

Question 53

Some team members just communicated that they will be out of the office for the next two sprints. How should the scrum master prepare for this risk?

  • Ask the product owner to prioritize the stories accordingly. ✅
  • Ask the team members to complete the stories in advance.
  • Ask for temporary replacements to complete the work on schedule.
  • Ask the team members to explain the work to the other team members.

Question 54

A project manager submitted a communication management plan to the sponsor for approval without discussing it with key beneficiaries of the project. The communication management plan was rejected by the sponsor. What should the project manager do?

  • Discuss with the project sponsor and incorporate their feedback into the plan.
  • Gather the team’s feedback and seek approval of the communication management plan again.
  • Negotiate with the project sponsor to reconsider their plan approval.
  • Meet with the relevant stakeholders to align on the communication management plan. ✅

Question 55

The sponsor calls the project manager and questions why the stakeholders have not received updates for over 1 month. The project recently implemented a project management information system (PMIS) that provides real-time access to various project status measurements and information. The project manager is certain that all stakeholders have the opportunity and permissions for status updates. How should the project manager proceed?

  • Request the operations support team to troubleshoot and determine the root cause of the issue.
  • Obtain a list of the affected stakeholders and email the current status information to them.
  • Review the communications management plan and stakeholder engagement plan for the project. ✅
  • Call and apologize to the team members and provide an update on how this issue was caused.

Question 56

A project team strongly encourages the project manager to purchase an application that will significantly reduce work time. Without the application, the deadline might be missed. However, the purchase will impact the project cost. The sponsor would like to explore a less expensive application that will save the team’s time. What should the project manager do?

  • Purchase the application.
  • Analyze assumptions and constraints.
  • Raise a change request.
  • Create a decision tree. ✅

Question 57

A project feature from the development team was rejected due to low quality. Over the past few weeks, the testing team has become concerned because the development team has not yet responded to the rejection. As a result, the testing team has escalated the conflict to the project manager. What should the project manager do?

  • Reassure all team members that the development team will fix the issue.
  • Evaluate the context for the conflict with the development team. ✅
  • Initiate an improvement plan for the development team to follow.
  • Remove the development team’s rejected feature from the backlog. Project Management Professional (PMP)

Question 58

A project manager is managing a project with a cost performance index (CPI) of 1.05 that is trending downward. To maintain on-time completion, the scrum master needs to add 30 additional team members in the next month to enable more sprints. The project manager is concerned because the schedule performance index (SPI) is 1.0. What is the first step the project manager should take?

  • Engage with the human resources (HR) representative to begin selecting candidates for the 30 open positions.
  • Quantify the cost for the 30 team members and determine if there is budget available to fund the expanded team. ✅
  • Meet with the project team to forecast the SPI trend to determine if there are funds available to pay the 30 team members.
  • Inform the project team that since the CPI is trending downward, there are funds available to expand the team.

Question 59

A project is in the execution phase and there are disagreements between two key stakeholders about the project’s scope. One stakeholder is adamant about expanding the scope and the other stakeholder is content with the current arrangement. What should the project manager do?

  • Schedule a one-on-one discussion with each stakeholder to understand their concerns. ✅
  • Escalate the stakeholder’s conflict to senior management so they can resolve the issue.
  • Suggest that the two stakeholders meet together to agree upon a project scope.
  • Schedule a meeting with both stakeholders to encourage dialogue and reach a decision.

Question 60

A new employee has joined the management team and wants to get a quick overview of all the agile team’s projects. What should the agile team lead recommend to the employee as a first step to gain this understanding?

  • Review the information radiators for each project. ✅
  • Connect with each project’s scrum master to assess progress.
  • Meet with each project’s development team separately.
  • Attend the daily standup meetings for each project.

Question 61

During the initial stage of a project, the team estimated activities for the next iteration in story points. It was agreed that each story point would be assumed to be equal to one day of effort during project execution. There are some activities estimated as two story points and others estimated as 100 story points. What should the project manager ask the team to do next?

  • Execute the smaller estimated activities.
  • Negotiate the estimation so it gets smaller.
  • Resize the story points.
  • Break down the larger activities into smaller ones. ✅

Question 62

A customer of a large manufacturing project has asked to start production, without validating the design. What should the project manager do?

  • Analyze the impact of the extra costs and timeline and proceed with production.
  • Assess the risk and make sure the stakeholder is well informed when making the decision. ✅
  • Escalate the situation to high executive sponsors.
  • Seek senior management’s approval and ask the project team to start production.

Question 63

During a meeting with the customer, it was observed that the features delivered during the last few iterations were not meeting the planned expectations. What should the project manager do?

  • Utilize the retrospectives to identify issues in the development phase that may cause deliverables to not be accepted.
  • Mentor the team members and ensure they perform peer reviews of their work before implementation.
  • Review the requirements and instruct the team to develop the deliverables according to the documentation.
  • Ensure a continuous feedback environment is leveraged to improve the quality and overall satisfaction. ✅ Project Management Professional (PMP).

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Isaura K

Isaura K

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