SCM 300 Exam 2

Question 1

SCM 300 Exam 2. According to the SCM 300 materials, which two manufacturing strategies indicate that an American company’s products are being produced in the United States?

• Outsourcing and In-sourcing (Correct Answer)
• Reverse-outsourcing and Offshoring
• Offshoring and In-sourcing
• Outsourcing and Near sourcing
• Offshoring and Near sourcing

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Question 2

According to the eTextbook, when an organization visits contract manufacturing facilities and then examines if these contract manufacturers are abiding by the legal and agreed-upon regulations as well as other required business practices, this organization is performing: SCM 300 Exam 2

• SASB
• Manufacturing audits (Correct Answer)
• The Malcolm Baldrige initiative
• Supplier codes of conduct
• Whistleblower compliance

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Question 3

According to the eTextbook, an organization that emits 100 tons of CO2 greenhouse gases annually but then plants enough trees to annually absorb 100 tons of CO2 greenhouse gases is said to be:

• Malcolm Baldrige Certified
• Greenhouse Zero
• ISO 14000 Certified
• Due Diligent
• Carbon Neutral (Correct Answer)

To help clarify the concepts from the first three questions, here is a visual breakdown of how sourcing strategies and carbon neutrality work:

Question 25

According to the lecture, ________ can be defined as development that meets the needs of the present without compromising the ability of future generations to meet their own needs.

• Sustainability
• Environmental Stewardship
• The Triple Bottom Line
• Corporate Social Responsibility
• Social Equity

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Question 26

Which of the following global companies was cited as being a leader in the sustainability movement, having set a goal to eventually be powered by 100% renewable energy and to create zero waste in their entire supply chain?

• Wal-Mart
• Amazon
• Patagonia
• Nike
• Interface

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Question 27

Large, global companies (such as the answer to Question 26) are sometimes referred to as _____ because they can leverage their thousands of suppliers and millions of customers to lead a movement for change.

• Supply chain catalysts
• Cradle to Grave organizations
• Pivotal sustainable points
• Sustainable web centers
• Whistleblowers

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Question 28

Working with Michael Braungart, which of the following companies developed a new fabric whose trimmings could be composted or used as fuel?

• Rohner Textil
• Patagonia
• Nike
• Interface
• Herman Miller. SCM 300 Exam 2

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Question 29

The ethical problems of “fast-fashion” supply chains were demonstrated by the 2013 collapse of an eight-story commercial building housing five garment factories in:

• Rana Plaza (Bangladesh)
• Dhaka (Bangladesh)
• Phnom Penh (Cambodia)
• Chittagong (Bangladesh)
• Kolkata (India)

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Question 30

Why is it increasingly necessary for companies to aggressively pursue sustainability?

• SA 8000 is requiring companies to become sustainable
• Disney was recently attacked on Instagram for a dirty supply chain
• The sustainability index created by Amazon is forcing companies to change
• Germany’s ISO 14000 requirement will soon become the global standard
• Complying with inconsistent sustainability legislation around the world is difficult

Question 31

During lecture, there was a discussion of child labor. One company was pointed out as being popularly associated with utilizing child labor. To the surprise of most people, that company had not seen a broad accusation of child labor in 25+ years and was now considered a leader in the world of social responsibility. Which company was this?

• Mars
• New Look
• Nike
• Hershey’s
• Gap
• Sports Direct

Question 32

1. Arrival Rate = 8 customers arrive per hour
2. Service Rate = 10 customers per hour

In a single server model: Calculate the average number of customers in the system. (Choose the closest answer)

• 5.0 customers
• 3.2 customers
• 4.0 customers
• 30.0 customers
• 24.0 customers
• 5.6 customers

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Queuing Calculation: Average Number in Line

1. Arrival Rate = 10 customers arrive per hour
2. Service Rate = It takes 4 minutes to help one customer

In a single server model: Calculate the average number of customers in the line. (Choose the closest answer)

• 2 customers
• 12 customers
• 2.5 customers
• 16.8 customers
• 8 customers
• 1.33 customers

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Queuing Calculation: Utilization Factor ($\rho$)

Use the chart below. (Choose the closest answer)

Servers	1	2	3
% Time Server Busy (rho)	0.778	0.389	0.259
Probability of
0	0.222	0.440	0.457
1	0.173	0.342	0.355
2	0.134	0.133	0.138
3	0.105	0.052	0.036
4	0.081	0.020	0.009
5	0.063	0.009	0.001
In the system
Number in System n(s)	3.50	0.92	0.80
Number in Line n(l)		0.14	0.02
TIME (Minutes)
Time in System t(s)	30.00	7.86	6.81
Time in Line t(l)	23.33	1.19	0.14

What is rho in a FIVE server model?

• 0.130
• 0.156
• 0.063
• 0.172
• 0.195
• 0.009

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Queuing Calculation: Probability in System

Use the chart below. (Choose the closest answer)

Servers	1	2	3
% Time Server Busy (rho)	0.778	0.389	0.259
Probability of
0	0.222	0.440	0.457
1	0.173	0.342	0.355
2	0.134	0.133	0.138
3	0.105	0.052	0.036
4	0.081	0.020	0.009
5	0.063	0.009	0.001

In a TWO-server model, what is the probability of exactly ONE customer in line?

• 0.342
• 0.440
• 0.020
• 0.052
• 0.355
• 0.173
• 0.133

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Question 37

1. BakeBomb is a store that sells baking goods like flour and sugar.
2. BakeBomb buys flour from Flower Shop and sugar from Sweety.
3. BakeBomb buys shelves and cash registers from Store Stuff.
4. Sweety buys raw materials from Cane-Cane.
5. Flower Shop buys raw materials from Farmer Fran.

Based only on the information provided, how many VENDORS does Bake Bomb have? SCM 300 Exam 2

• 3
• 5
• 4
• 1
• 2

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Question 38

Apple works hard with suppliers to develop a new and improved iPhone almost every year. Nonetheless, Apple does not manufacture any of these iPhones. Apple hires other companies to manufacture these iPhones. According to SCM 300 materials, these companies would be considered Apple’s:

• 3PLs
• Freight forwarders
• Customs house brokers
• Offshoring agents
• Contract manufacturers
• In-sourcing partners

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Question 39

Which of the following is the systematic approach supply chain managers use to quantify the environmental impact of every step in the life cycle of the product? This approach helps companies identify different types of problems in different parts of the supply chain.

• Due Diligence Initiative
• Life Cycle Analysis
• Fair Trade Initiative
• Supplier Codes of Conduct
• Carbon Neutral Protocol

Question 40

Service Rate = 8 customers per hour Arrival Rate = 6.7 customers per hour

In a single server model: Calculate the average amount of time a customer spends in the line in MINUTES. Remember, answers are in minutes. (Choose the closest answer) SCM 300 Exam 2

• 50 minutes
• 3.3 minutes
• 45 minutes
• 35 minutes
• 39 minutes
• 4.2 minutes